Privacy Policy

Last Revised: April 3, 2026

2.1 Information We Collect

We collect minimal data to ensure a secure transaction:

Supporters:

Name, email address, and phone number (collected via the Internet Payment Gateway checkout interface).

Creators:

Legal name, National Identity Card (NIC) details (for KYC), bank account details, and social media links.

2.2 Payment Security & Data Privacy

Card Data:

CheerMe does not store credit card or debit card numbers on our servers. All sensitive payment data is handled by Internet Payment Gateway, a PCI-DSS compliant gateway.

Encryption:

All data transmitted between your browser and our servers is encrypted using Industry Standard SSL/TLS encryption.

Anonymous Cheers:

If a Supporter selects "Anonymous," their personal details are masked from the Creator's public and private dashboards. However, this data is retained in our backend for 7 years to comply with Sri Lankan anti-money laundering (AML) regulations.

2.3 Data Usage

Your data is used strictly for:

  • Processing transactions and sending digital receipts.
  • Notifying Creators of new "Cheers."
  • Preventing fraudulent transactions and ensuring Platform security.

Data Retention

We retain transaction data for 7 years to comply with Sri Lankan financial regulations and anti-money laundering requirements. User account data is retained while your account is active and for a reasonable period thereafter for legal and operational purposes.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to processing of your data

Contact Us

If you have any questions about how we handle your data or wish to exercise your privacy rights, please contact us at:

Email: [email protected]